IT Quality Intermediate Analyst

Citi Services CQE team is looking for Senior Performance Test Engineer (IT Quality Intmd Analyst - C11) who will take ownership of one or more applications Performance testing solutions & play SME role to engage with Development, Architect & Business team to gather the requirements & design the Performance testing approach to certify the application changes before Production deployments. This role required to work closely with Global NFT team & expected to lead small team along with NFT practice manager on need basis. Person should have strong knowledge to lead Non-Functional Testing (Performance Testing & Engineering) for applications with complex architecture and should have exposure in monitoring, profiling & analyzing with industry standard tools.

Responsibilities:

This role is for Senior Performance Test Engineer (IT Quality Intmd Analyst - C11) & expected to have SME level knowledge to drive the non-functional testing solution for applications with complex architecture, Middleware application along with Service virtualization & Data Management. Overall responsibility of Performance Engineering and Performance Testing solutions for assigned projects / applications - includes the impact assessments, testing approach, planning, execution, application profiling, metrics analysis, reporting and risk management.

Primary Skills: Performance Testing & Engineering.

Tools: MF Performance Center with Web, Web Services (Rest, Microservices), MQ (Java), Database Testing (ETL), AWR analysis, AppDynamics Profiling, Kibana & Log Analysis, CA Service Virtualization (LISA).

Ability to assess & design the standalone component or End to End Testing approach connecting multiple components in payments flow

Bottom-line responsibility for providing thought leadership and expertise concerning Non-Functional Testing solution for assigned projects.

The implementation and execution of a performance test framework for non-functional testing (load, volume, stress, capacity and scalability) which validate business non-functional requirements.

A strong knowledge of Monitoring tools that allow for analysis of system health and potential bottlenecks. i.e. App Dynamics, Kibana, Splunk etc

Produce and maintain Key Performance Indicators (KPIs) around the testing performed. Manage best in class service quality and manage SLA/OLAs accordingly

In-depth knowledge and working experience with Performance Center, App Dynamics, HP Site scope and other latest Performance Engineer & Performance Testing tools (i.e. CA Lisa Virtualization) and Open Source performance testing tools (Apache JMeter, WebLOAD etc)

A strong knowledge of / experience with profiling application end to end performance and identifying application and hardware / operating systems bottlenecks

Experience in identifying and providing tuning recommendation for various infrastructure components such as Application Servers, Database Servers, Message Buses and Web Servers

Experience of working in Agile testing methodology

Good collaboration & ability to communicate with technical & non-technical stakeholders

Support active contribution in creating performance testing artefacts including Performance test strategy and test plans/estimates, optimization & KPI reports.

Collaboration with other teams including Development, Architect, Business and Production Support

Identify, recommend, and implement framework, strategies and toolsets to optimize test execution, expand test coverage, and reduce risk

Strive towards the continuous process improvement & test framework / scripts optimization to achieve efficient testing solutions

Attention to details & ability to automate repetitive tasks

Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.

Requires basic understanding of how own area integrates within IT Quality to achieve objectives.

Good to have technical & programming knowledge with one or more languages i.e. Java, Python, Ruby, etc along with AI/ML implementation using Copilot.

Business domain knowledge of Corporate Digital Channels, Payments, Receivable, Treasure & Trade will be added advantage

Good to have exposure for developing stubs and drivers

Qualifications:

6-9 years experience in an IT Quality role. Ability to work independently or within groups on projects assigned

Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.

Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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