Sr Associate, WHS Central Programs Team, India

The Workplace Health and Safety Central Programs team-India (WHS CPT-IN) partners with business & program teams from WW WHS to roll out safety programs globally and ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. Formed in July 2018, Central Programs team specializes in subject matter expertise and program management. The Sr Associate will review injury, illness, near-miss, and event data, troubleshoot issues, and communicate the findings effectively across teams. An ideal associate is one who enjoys discovering and solving problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organizing and communicating work. They provide timely resolution to the issue at hand by researching and querying internal tools and by taking real-time decisions. They should be able to understand the requirements and should be able to review data, notice trends and drive customer experience without compromising on time. The candidate must possess excellent written and verbal communication skills.

Key job responsibilities
• End-to-end ownership of their deliverables with optimum quality and adherence to timelines (SLA).
• Communication with Internal Stakeholders within the CPT as well as larger WHS Organization.
• Understand performance metrics to assist with driving business results.
• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.

About the team
Workplace Health and Safety Central Programs Team - India (WHS CPT-IN) partners with business & program teams from WW WHS to roll out safety programs globally and to ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. CPT-IN specializes in subject matter expertise and program management.

Basic qualifications

- Experience with Microsoft Office products and applications
- Bachelor's degree in Safety, Environment-related field or Engineering

Preferred qualifications

- Experience with AI/ML technologies
- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
- Experience solving complex problems quantitatively and developing actionable data-driven business recommendations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

null