About this role
Amazon’s vision is to be ‘earth’s most customer centric company’ and our offering to enable customers to return products is one of the key enablers. However, it is also a costly process to execute, and with the added challenge of bad actors abusing the policies, it becomes an area of high judgment decisions and careful experimentations.
Sr. Product Manager - Cost of Returns will have end to end ownership of driving down the costs associated with returns and rejects by reducing cost of good returns as well as preventing abuse and misuse of return and rejects policies; the scope will encompass multiple countries. The work will include identifying such opportunities, defining and designing solutions, getting leadership buy-in, prioritization of resources, delivering the project in partnership with tech teams and measuring impact. This role requires working closely with stakeholders from global teams such as Operations, Machine Learning, Last Mile, etc. to innovate and deliver forward looking initiatives which makes returns increasingly cost-effective.
Basic qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Master's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
Preferred qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Jobs Hindustan copied this listing from Amazon's official careers site on 30 October 2026 and checked it again 31 October at 6:04 am IST. Amazon never asks candidates for money. If anyone does, it is a scam.
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