Senior IT Analyst Applications (Salesforce DevOps Lead/Engineer)

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are seeking a skilled Hands-on Senior IT Analyst Applications (Salesforce DevOps Lead/Engineer)—hands-on CI/CD and release engineering) to join our Applications Development & Intelligence Automation team in the CAT IT Division (Chennai).

The preference for this role is to be based out of WTC Centre – Chennai, India

What you do

Solar Turbines is seeking a senior, hands-on Salesforce DevOps Lead/Engineer (CI/CD & Release Engineering) with a proven track record delivering enterprise-scale solutions.

As a hands-on DevOps lead engineer, you will own release engineering end-to-end—from Git-based source control through Azure DevOps CI/CD pipelines and production deployments—partnering across development and business teams to deliver secure, reliable releases with urgency and accountability.

You’re a self-starter and team player who thrives in dynamic environments, strengthens deployment automation and quality gates, and consistently delivers high-quality, business-critical technology solutions.

Key Responsibilities

• Version Control & Branching
  • Own and manage GitHub repositories and enforce branching strategy, pull requests, merge policies, and code governance.
  • Standardize reviews and quality gates to protect trunk stability and reduce release risk.
• Development & Automation
  • Automate build, validation, and release tasks using VS Code, scripting, and Salesforce tooling (e.g., SFDX).
  • Build, maintain, and optimize Azure DevOps CI/CD pipelines (validation, packaging, deployment, and rollback).
  • Reduce cycle time and defects through repeatable, automated deployment processes.
• Salesforce Administration
  • Own sandbox strategy (refreshes, seeding, access) and ensure environment readiness for release.
  • Manage Salesforce metadata/configuration changes and deployment packages across environments.
  • Enforce Salesforce security model and platform best practices.
• Release & Deployment Management
  • Lead release planning and execute deployments across dev/test/uat/prod Salesforce environments.
  • Coordinate release calendars, approvals, and cutovers with cross-functional stakeholders.
  • Troubleshoot deployment failures, resolve dependencies/merge conflicts, and provide post-release production support.
• Collaboration & Leadership
  • Partner with architects, developers, QA, and business teams to align delivery plans and remove blockers.
  • Coach and mentor admins/developers on DevOps, source control, and release practices.
  • Evaluate and recommend DevOps tools and practices, driving continuous improvements in CI/CD and release processes (reliability, deployment frequency, and auditability).

What you will have

Minimum Qualifications

• Bachelor’s degree in computer science or related STEM field.

• 9+ years hands-on Salesforce administration and environment management experience (security model, metadata/configuration, sandbox strategy/refreshes, deployment processes)

• 9+ years leading Salesforce DevOps and release management (release planning, deployments, post-release support, and continuous improvement).

• 8+ years managing Salesforce metadata/code in Git (branching, pull requests, merges).
• 9+ years implementing CI/CD automation using Azure DevOps pipelines, scripting, and developer tooling (e.g., VS Code, Shell).
• 9+ years collaborating with architects, developers, QA, and customer-facing teams to manage dependencies, resolve merge conflicts, and deliver releases.
• Experience with DevOps/release tooling such as Copado, Jenkins, Gearset, Bitbucket, SourceTree, SFDX, and ANT Migration Tool.
• Meticulous attention to detail in CI/CD, release readiness, and change control
• Demonstrated ability to catch configuration/metadata issues before production releases
• Accuracy-focused with disciplined execution across environments (dev/test/uat/prod)
• 3+ years of Salesforce solution development (Apex, LWC, workflows, reports, dashboards)
• Salesforce proficiency: data security, administration, data loads, Workbench, and development fundamentals (Apex, Aura, Triggers).
• This position requires candidate to work a 5-day -a -week schedule in the office.
• Shift Timing: 01:00-Noon -10:00PM IST

Certifications:

• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I
• Salesforce Certified Platform App Builder
• Salesforce Sales Cloud Consultant
• Salesforce Data Cloud Consultant
• Salesforce AI Specialist
• Copado Fundamentals I
• Copado Fundamentals II

Preferred Qualifications

• 8+ years of project implementation experience using software development lifecycles (e.g., Agile, Waterfall).
• Strong stakeholder communication, presentation, and facilitation skills.
• 8+ years of experience with production support, incident/issue troubleshooting, and resolution.
• 8+ years of technical solutioning experience.
• Excellent understanding of business complexity and project interdependence.
• Demonstrated sense of urgency and ownership in fast-paced release cycles with competing priorities.
• Strong organization, problem-solving, and communication skills.
• Experience with multi-tier system development.
• Proficiency in object-oriented and asynchronous programming concepts (e.g., generics, threading).
• Experience with performance tuning and scalable architecture design.
• Knowledge of and experience in the manufacturing domain.

Skills Descriptors:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:
• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:
• Facilitates in application design reviews and walkthroughs.
• Creates and evaluates technical alternatives for complex applications.
• Interprets application services such as API; integrates them with technical design.
• Develops various, distinct and multiple technical application designs.
• Prepares technical design documents and blueprints for applications.
• Explores and evaluates application design considerations for multiple technologies.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:
• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

This position requires working onsite five days a week.Visa Sponsorship is not available for this position.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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