Customer Service Group Mgr - C14 - MUMBAI

Before you apply

1. Check it is still open. We found this job on Citi's Workday site on 13 November 2026 and checked it again 13 November at 5:47 am IST. When an employer takes a job down, we remove it at our next daily update.
2. Plan the commute. This is a hybrid role based in Mumbai. Ask how many days a week you would be expected in the office.
3. Match the experience. The advert asks for at least 10 years of experience. If you are a little short, a close match on the skills in the advert can still get you shortlisted.
4. Know your notice period. If you are working now, recruiters will ask how soon you can join. Work out your last working day with our notice period calculator, and read our guide to notice periods and resigning.
5. Understand any offer. The CTC in an offer letter is not what reaches your bank account each month. Our CTC to in-hand salary calculator gives a rough monthly figure, and our CTC guide explains each part.
6. Apply only through Citi's own site. Our Apply button goes straight to Citi's Workday page. If anyone asks you to pay a registration fee, training fee or security deposit for this job, stop and check it with our scam checker. Read how to spot a fake job offer.

About hiring at Citi

Citi has 828 openings in India on Jobs Hindustan today across 5 cities. Most are in software & IT (263), data & AI (136) and finance & banking (120). The biggest locations are Pune (358), Mumbai (195) and Gurugram (140). None of them can be done fully from home, and 9% are open to freshers or interns. We collect Citi's jobs every day straight from its own careers system (Workday), never from job boards, agencies or consultants.

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